OUR EXPERTISE
We are end to end OPS & Supply Chain Experts, which means Logistics, Manufacturing, Operational Excellence, Procurement, Transportation management, Supplier management, Maintenance, IT software & projects and Customer Service.
At TEOS we T(ransform), E(xecute) & O(ptimize) your S(upply chain) :
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Transform: We redesign your supply chain network or IT systems, to sustain your commercial growth or to adapt to a new commercial strategy. We will fully ensure that the plan will be implemented and running.
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Execute : with our partners, we can take over existing operations or open new ones. We do the RFQs, design the contracts to protect you and your customers and follow the day to day operations with high standards. We can manage your existing operations by putting trained people to drive your operations using our standard methodologies. We use automotive (Lean, 6 sigma & TQM) and Amazon standards for performance monitoring, KPIs and routines to ensure that the business is delivering with the costs under control.
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Optimize your Supply chain : Whether it is your network, warehouse / distribution operations, transportation, automation / systems or customer service. We can use lean/6 sigma methodologies and/or automatisation/AI adapting to your business and budgets for optimal performance.
With a strong presence in Western Europe (FR, ES, IT, DE,UK, BE, NE, PL), Dubai, Singapore, Morocco and Beyond we offer deep regional expertise and a global perspective with our SMEs & partners.
We love data, we speed it up with AI, implement the excellence with tailor-made processes, and follow it up with routines/standards. We are Gemba people, meaning shop floor-oriented, we use collaborative approach to succeed and sustain the change management. Our approach allows practical, measurable results for our clients across various industries.
MANUFACTURING & LOGISTICS
Transform: Change the layout, the way of storage, go from manual to automatic
Execute: Manage day to day operations and reverse with KPIs.
Optimize: Improve flows, reduce work in progress or storage, improve lead times, delivery on time, scrap, productivities.
TRANSPORTATION
Transform: Create or redesign a B2B or B2C network. adapt hub number and size to demand
Execute: Manage day to day operations, source trucks , additional trucks etc.., renegotiate contracts/rates.
Optimize: Improve frequency, delay, not delivered, slow moves, truck fill rate, CO2 etc..
CUSTOMER SERVICE
Transform: add chatbot, AI, chat, whatsapp, calls, mail. run RFQs to outsource CS. define the processes etc.
Execute: Run day to day operations with the partners and liaise with supply chain ops
Optimize: Improve CSat, iteration, NPS, contact rate and costs.
IT PRODUCT & PROJECTS
Transform: Put in place or change WMS, TMS, OMS, YMS, CRM , devellop a new Product
Execute: Run Dev teams and Project (agile) team
Optimize: Optimize costs and lead times by offshoring part of the devs
MAINTENANCE
Transform: Put in place maintenance strategy (TPM) : CMMS, KPIs, spare part management, M- FMEA etc.
Execute: Execute day to day maintenance
Optimize: Improve OEE by reducing shortage and performance issues. define preventive and corrective actions
SUPPLY CHAIN MANAGEMENT
Transform: Improve network adapting number of warehouses to strategy, running RFQs, following up implementation
Execute: SnOP, Capacity planning with sales, link between sales/marketing and ops/supply/Customer Service
Optimize: Improve forecasting, daily follow up, global KPIs (OTD, Lead times, Promise, planning)
SUPPLIER & DROPSHIP MANAGEMENT
Transform: Create new audits, requirements and ratings
Execute: Manage day to day delivery, invoicing and quality
Optimize: Improve OTD, missing, quality